WHAT DO I NEED TO GET STARTED?
First, you will need to purchase a starter kit. Our starter kits come with everything you will need to begin in terms of hardware. After you figure out which model starter kit you wish to purchase, you will need e-liquid to fill your tank. All of our tanks are refillable with e-liquid. We suggest purchasing 2-3 bottles of e-liquid in various flavours and strengths in order to find the one most suitable to your preference.
ARE YOUR PRODUCTS AUTHENTIC?
Rest assured that when you shop at Vaperama, you are purchasing genuine products from the official manufacturer as described. As one of the largest distributors in the Europe, we have established close business relationships with the biggest names in the industry.
HOW LONG DOES A BOTTLE OF E-LIQUID LAST?
This really depends on how frequently you use it and what vaping setup you have. On average a 10ml bottle will last 4-6 days.
WHAT IS IN E-LIQUID? WHAT IS PG AND VG?
The ingredient in e-liquid that causes it to vaporise in heat is PG, VG or a combination of both. Most e-liquids contain PG (Propylene Glycol), VG (Vegetable Glycerin), water, flavourings and nicotine. VG: Thick consistency, slightly sweeter, more vapour, less throat hit. PG: Thin consistency, greater throat hit, more flavour.
HOW SHOULD I STORE MY E-LIQUID?
E-liquid should be stored in a cool, dark area away from direct sunlight and out of reach from children and pets.
WHAT IS MAH?
mAh stands for milli-ampere-hours, which is a measurement of the amount of energy the battery can store. The higher this number is, the more energy it can store. More energy means longer use-time in between charges. This has nothing to do with output voltage. Higher mAh also means it will take longer to charge and it usually also means that the battery will be larger and last longer.
DO MY BATTERIES COME CHARGED?
Batteries are usually shipped with 70% charged. It is recommended that you charge your batteries before use.
WHAT’S THE DIFFERENCE BETWEEN AN EGO AND A 510 ATOMISER?
There isn’t really any difference as far as performance is concerned. The main difference is compatibility. eGo threaded tanks will fit only eGo threaded batteries and vice versa. Same goes for 510 connections. However, many batteries ship with an eGo to 510 adaptor so that you use all tanks with all batteries.
MY BATTERY WON’T CHARGE?
If your battery is not charging it may be due to a number of different factors. Firstly, ensure that the charger you are using is the correct charger for the battery. We recommend that you only purchase chargers from our website to ensure that they work correctly and safely. Next, make sure that you are charging the battery the correct way. Some batteries are charged via the top connection (510 charger), others are charged from the bottom via a micro USB. Mods that take external batteries require an external charger for the battery cells. Sometimes the contact on the battery may be depressed due to over tightening – a simple fix for this is to raise the pin.
MY BATTERY WON’T TURN ON?
Firstly, make sure that your battery is charged significantly before using it. The batteries we send out normally have some charge in them but some may be completely dead and will require charging before use. Different devices have different methods to turn the battery on. The most common ways to turn the battery on are to click the on/off button five times.
WHAT IS RESISTANCE/OHM?
Resistance is a term that describes the forces that oppose the flow of electron current in a conductor. Resistance is measured in units called ohms. The scientific definition of one ohm is the amount of electrical resistance that exists in an electrical circuit when one amp of current is flowing with one volt being applied to the circuit. In relation to electronic cigarettes, the lower the ohm, the quicker the atomiser heats up. This translates to more vapour, but coils with very low resistances (0.2ohms – 1.0ohms) will require a battery with higher power (20w+).
WHAT IS THE LIFESPAN OF THE ATOMISER?
Atomiser refers to the atomiser head that is in all clearomisers and tanks. The atomiser head refers to the element, which is heated when the battery is activated and this is responsible for producing the vapour. Typically atomiser heads last for about 15ml of e-liquid. As they are very fragile they can stop working after a few days if they are used excessively or if the voltage is too high. Atomiser heads are referred to as disposable goods and are not meant to last longer than a few weeks. The majority of clearomisers/tanks we sell are replaceable units; this means that the only part that needs to be changed within the unit is the atomiser head.
HOW DO I TELL IT IF MY ATOMISER NEEDS REPLACING?
You can tell if the atomiser head needs to be replaced when there is a significant lack of vapour or if you get a burning almost smoky taste.
WHY DOES THE VAPOUR TASTE BURNT?
Atomisers have a built in wire-coil, which is surrounded by cotton which soaks in e-liquid. The wire-coil heats up to vaporise e-liquid. The unpleasant burnt taste is always a sign that there is a lack of e-liquid soaked into the cotton. This can be true even if your tank is full of e-liquid. When you install a fresh atomiser head for the first time, let it sit for 5-10 minutes before using it. The cotton needs time to fully soak and draw the liquid inside. Alternatively, you can drip a few drops of e-liquid directly onto the coil before you screw the bottom cap on. This is known as “priming” and will help avoid any burnt tasting vapour. The viscosity of your liquid can also cause an issue. Full VG liquid is usually to thick and will not absorb as quickly into the cotton. If the liquid you are using is too thick, try diluting it with distilled water. Add 1-2 drops of distilled water into your clearomiser along with e-liquid, shake well, take a test puff and repeat if necessary. Do not add more than 1-2 drops of water at a time. Over-diluting can cause your tank to leak.
WHY IS MY ATOMISER LEAKING?
Well, that depends. If you removed the atomiser from your battery (or MOD) and found a small amount of liquid in the battery contact, that is perfectly normal. Please do not be alarmed. All atomisers will leak from the air channel into the battery. However, the entire atomiser, tank or cartridge should not be emptying out into the battery. If that is happening, there is a fault with the seals in your tank. You can try taking the whole tank apart, cleaning it and reassembling it.